Instructor  Support  for  the  Online  Environment


What is a Face-to-Face Course?
In a face-to-face course, class time is delivered at the designated campus in a classroom, lab, etc. The course may or may not include web content as enhancement.

What is an Online Course?
In an online course, 100% of the content is delivered online. Proctored testing/assessment may be required. Students need regular access to a computer with a high speed Internet connection. For more information about online learning, please visit the BTC Online Learning Webpage.

What is a Hybrid Course?
A hybrid course is a course in which the content is delivered in a blend of face-to-face and online. Between 40% and 60% of the content will be delivered online.
Students need regular access to a computer with a high speed Internet Connection.

Am I Ready for the Online Environment?
Click this link to test your readiness for the online environment: SmarterMeasure.

Spring 2013 Teaching Learning Center Workhsop Schedule
Access the Blackboard Tutorials for common topics. For computer resources click here.
I.T. Helpdesk Blackboard Support

Contact the I.T. Helpdesk with the
following kinds of questions:

Contact Info

Phone: 608-757-7711
Or walk in: Central Campus room 2409
Spring 2013 Semester Hours
Fri: 7:30-5:00pm
Sat: 8:00-1:00pm

Our Blackboard helpdesk is available 24 hours a day, 7 days a week to answer technical questions about Blackboard:

BTC computer login
Password reset
Campus technology
Information technology

If you need further assistance contact Cynthia Delcourt at: or call 608-757-7632.
Or access Blackboard's knowledge bank at their support center:
Blackboard Online Support Center (On the left of the screen: click Course Delivery > Instructors... for all tutorials.)