Frequently
Asked Questions
General
How do I get a new course online?
How do I get my course shell
created and students populated into the course?
How do my students get added to my
course at the beginning of each semester?
My students cannot log into my
Blackboard course. What do I do?
Can I add instructors or guests to
my course?
What happens to my course at the
end of the semester?
Something isn't working! Who do I
notify?
How will I be notified of changes
to Blackboard?
How often should I back up my
course?
Why am I experiencing
problems opening files in Blackboard?
Passwords/Security
How do I change a student's
password?
Quizzes
How can I let a student retake a
quiz?
How can I copy a quiz from one
course to another?
How can I be sure that students
don't cheat on the online quizzes?
A student can still see the test (questions) and the
test is unavailable. Why?
How do I import tests from Word or
TestGen into Blackboard?
Gradebook
What can I do if I want to hide grade columns from students in
MY GRADES?
What can I do if I cannot see
submitted assignments in the gradebook?
How can I set up extra credit assignments and add them to the grade
total column?
Course
Content
Why is the course shell empty?
Can websites be used in
Blackboard?
Answers
General
How do I put a new course
online?
You must obtain approval from your dean to put a course
online. After approval has been obtained, contact Blackboard Administrator to schedule
a time to learn how to use Blackboard.
If you want to be enrolled
in the four-week online faculty orientation course, contact Blackboard
Administrator at
tbutori@blackhawk.edu
How do I get an
online course shell created and students
populated into the course? To get a course shell created for the semester, send an email
to your Dean with a carbon copy to the division administrative assistant.
Please note: All BIT courses are already on Blackboard.
1)
Inform Dean and administrative assistant that you would like
your class to be on Blackboard and you would like students to be enrolled.
2)
The administrative assistant will “flag” the course in Banner.
3)
The course should be in Blackboard within 48 hours
Include the following
information for each course shell you need:
How do my students get added
to my course at the beginning of each semester?
Students are added to all courses in Blackboard from Banner at
5:47AM and 2:47PM, through an automated process. Students
cannot view their Blackboard courses
until the course start date. Students can view the Online Student
Orientation one week prior to the course start date, however. Since students are imported to all courses in Blackboard from
Banner at 5:47AM and 2:47PM through an automated process, students in your
Banner roster will appear in your Blackboard course within 48 hours.
My students cannot log into
my Blackboard course. What do I do?
If you want your students want to be enrolled in the online student orientation course, contact the Blackboard administrator.
Can I add instructors,
teaching assistants, or guests to my course?
To have additional instructors added to the course after the
start of the semester, please send an email to the Blackboard administrator.
To ensure that they are added to the correct class, the email must contain
the following information:
You may include more than one instructor or course in an
email. You will receive a confirmation email indicating that the person
has been added.
What happens to my course at
the end of the Semester?
Courses from the two previous semesters will remain listed.
You can check off and not view “older” courses but using the pencil icon in
the right corner
Back to top of page
How will I be notified of
changes to Blackboard and what happens when a course is cancelled?
Instructors will be notified of any changes to Blackboard via
email to their Blackhawk account.
When a class is canceled, Banner removes
it from Blackboard. The content has been backed up by Blackboard.com. To
recover the course content, because you do not have a back-up, please contact
the TLC. Send an e-mail with the information including the CRN for the
course(s) that you need restored. Blackboard will have it restored within 4
days, and the TLC will contact you by e-mail to let you know the course is
now available.
How often should I back up
my course?
Why am I experiencing
problems opening files in Blackboard?
Please visit the following
plug-in
information sheet updated Jan 2009
Passwords/Security
What if I forgot my password?
If you forget your password, you can click on the Forgot
password link on the Login page and expect an email to your Blackhawk
e-mail account. The system administrator will also be able to change your password.
How do I change a student's password?
If a student forgets his or her password, you as the
instructor can change the password under List/Modify Users on the right side
of your Control Panel. The student could contact the helpdesk and request that their password be reset. They
must provide their name and student ID.
Quizzes
How can I let a student retake a quiz?
How can I copy a quiz from one course to
another?
It is possible to copy quiz questions from one course to
another. Here are the steps:
How can I be sure that students don't
cheat on the online quizzes?
BTC now has the Repondus Lock Down Browser that locks down the
testing environment within Blackboard. When students use Respondus LockDown
Browser they are unable to print, copy, go to another URL, or access other
applications. When an assessment is started, students are locked into it
until they submit it for grading. Respondus LockDown Browser must be
installed to each computer being used to take a test.
There are several other ways to discourage cheating. However
the best system would be to use different types of assessment methods such as
projects or essays. A student can still see the test (questions) and the test is unavailable. Why?
This can be caused by the following:
The student is viewing all of the test questions by clicking on their score for the test in “MY GRADES”, the instructor should only release the score under “Test Feedback” when setting up the assessment. Go to Modify the Test Options to change the test feedback
How do I import tests into Blackboard?
I have a test in Examview
or Testgen, how do I import them to Blackboard? These two programs have a feature that will export the test to Blackboard if you click FILE à Export. Just follow the directions, but make sure to save as a zip file onto your H drive. OR
I have a test in Word that
I want to import to Blackboard, how can I do this? 1. Format your test in Word as shown here Multiple Choice questions
Example:
1. Which of the following is a prime number? 2. Copy your questions with the asterisk next to the correct answer and paste them into the test generator http://www.csi.edu/blackboard/bbquiz/Default.aspx
In Blackboard click on the Control Panel (under Assessment) then go to Pool Manager and click import and follow the instructions given.
5. Create a new test in course content or tests/quizzes by clicking ADD TEST. Type a title and hit Submit. Look for Add Question then from the dropdown choose “From a Question Pool or Assessment"
Select all types of questions and provide point value for each question, click SEARCH.
Gradebook
Is
it possible to change the order of assignments or students in
the gradebook? To change the order of the listing in the gradebook, click on
the MANAGE heading button then “ORGANIZE GRADE CENTER”. Notice the slashed
gray area to the left of the check box.
Drag and drop your assignments with your mouse into the order you
desire. Click SUBMIT
If you want to sort students by last name, click on the “Last
Name” heading.
What
can I do if I want to hide grade columns from students in MY GRADES? In the Grade Center do not HIDE columns. They will not show up for you as the teacher but student can still see the columns in My GRADES. If you do not want them to see the columns REMOVE them completely or use MODIFY column instead. Check off the OPTIONS(section3). Include this column… is NO, and Show this column… is NO.
What can I do if I cannot
see submitted assignments in the gradebook?
The column may be hidden and the students’ submitted work may
be there in that column that is not showing up in your gradebook. To unhide a
column in the Grade Center, click on the MANAGE heading button then “ORGANIZE
GRADE CENTER”. Notice the white check box next to the hidden column. Check it
then at the top left click on Show Selected Columns. Scroll down to SUBMIT
and the column will be back in the gradebook.
How do I set up the gradebook for an extra credit assignment?
1.
When
you create the grade column or assignment, assign “0” points to it.
2.
In
your Total Column, click on Modify Column.
3.
Scroll
to SELECT Columns to change the option to “Selected grade columns…” 4. Move all assignments including the extra credit assignment to the right side of the screen using the arrow.
Course
Content
1.
If you have access to the content in a previous BB course,
follow these instructions. Go to your course with content. Click on the
control panel, then click on course copy, and choose “Copy into existing
course”. (Do not use new course, an existing course means the shell is
already created by Blackboard.) Once in that screen, click Browse, find your
new course for this semester. Then check all of the boxes, including grade
center. Note: All Discussions will copy over, so in order to remove
them, select all threads, then click remove.
2.
If you do not have access to an existing course, there are
additional options. Contact the publisher of your textbook, they may be able
to send you a Blackboard course package. Another option is to come to the TLC
for assistance in creating original course content.
Can my website be
uploaded to Blackboard?
Yes, websites must be zipped into one folder. You will then
BROWSE to locate that folder, and select the zipped folder. Then under
SPECIAL ACTION, choose Unpackage this file. The next screen will allow you to
select your website’s homepage.
For Internet websites, simply use the “External Link” next to
Add Folder to enter the URL.
|
